B: Automated Product Release
Notification Service
Regardless of which payment method is used,
GetFeetWet will keep pre-order clients notified on changes to anticipated
or announced ship dates. Notifications will be done via email to the
pre-order distribution list.
C: Price Protection Guarantee
GetFeetWet Pre-Order Clients are guaranteed
price protection from the time they placed their order and up to 15 days
from the date the product is released by manufacturer. This will ensure
that clients are protected from price hike resulting from temporary
shortage of supply or price drops that sometimes occur if a dealer prices
the products much higher than what market would pay for the product if
ample supply is available to meet initial demands for the product.. This
puts clients at ease knowing that GetFeetWet pricing is fair and will not
fluctuate due to market forces. As GetFeetWet has no control over what
individuals, competitors or fraudulent operations may offer to get the
client's money, Price Protection Guarantee only applies to price
changes made by GetFeetWet and does NOT apply to price changes
offered by outside entity.
D: No Charge Cross-Shipment Service
As part of GetFeetWet's Customer Service,
all pre-order are automatically enrolled in GetFeetWet's renowned
Cross-shipment service FREE of charge. Clients covered by this service are
entitled to a same-product-replacement for defective products within the
first 30-day period of purchase. GetFeetWet will ship to the client a
replacement unit (brand new unit if item purchases is a brand new unit) as
soon as client sends the tracking number of the defective unit being
returned to GetFeetWet. This will save client days of waiting to get their
installation completed or avail of the use of their new unit due to some
technical difficulties. GetFeetWet will ship the replacement package FREE
of charge using standard shipping services but client can arrange for
discounted expedited shipping in order to meet client's timing
requirements.